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The Employee Relief Fund provides short-term assistance to help bridge the financial gap by assisting team members experiencing financial hardship. This fund is powered by gifts from fellow Evolenteers and corporate seed. Since its launch in 2021, the program has expanded to now include hardships such as illness, death of a family member, accident, impact from a natural disaster, etc.

Below you will find an overview of what is eligible for the program and some FAQ’s that will help you apply.

What are the eligible events?

This fund is designed to provide short term financial assistance to navigate life events, including COVID-19.

If you are applying for assistance due to impact from COVID-19, when you are asked which event you are applying for, eligible Evolenteers should first select the event (specifically either “Infectious Disease Outbreak”, or the catastrophic disaster event type) that has affected them. Details regarding the specific expenses (medical care, repairs, etc.) you need assistance covering will be requested later in the application.

Eligible events include: 

  • Death of employee, spouse/partner or child due to infectious disease on or after January 20, 2021
  • Death of employee, spouse/partner or child due to a disaster on or after January 20, 2021
  • Natural disaster (flood, hurricane, tornado, typhoon, tropical storm, ice storm, winter storm, wildfire, earthquake, nuclear hazard/pollution, volcanic eruption) 
  • Disaster resulting from an accident on a commercial airplane, passenger train, bus, ferry (common ​carrier/public transportation) 
  • Terrorism, war or military action disaster 
  • Infectious disease outbreak (epidemic/pandemic) 
  • Domestic abuse
  • Physical abuse
  • Violent/Non-violent crime
  • Illness
  • Accident
  • Spouse/partner loss of job/income (temporary)
  • Loss of child support (court mandated support)
  • Unscheduled loss of alimony (court mandated support)

What are the eligible expenses?
Some examples of eligible expenses incurred by the applicant related to impacts of an eligible event including:

  • Food and clothing for disaster-related assistance
  • Basic household goods
  • Housing-related assistance, including, but not limited to, reasonable repairs, mortgage and rent payments
  • Basic transportation (not including routine maintenance)
  • Extraordinary short-term medical expenses that are NOT covered by insurance
  • Disaster-related evacuation expenses hotel accommodations and transportation
  • Temporary housing
  • Home damage reports, repair expenses, fire reports
  • Loss of household income
  • Childcare and eldercare expenses
  • Funeral, travel, and burial expenses

What are ineligible expenses?
The following are examples of expenses that DO NOT qualify for assistance (Reminder: Only expenses incurred as a direct result of an eligible event are covered under this program):

  • Lost compensation due to reduced hours or missed time from work
  • Legal fees, garnishments or expenses associated with divorce or custody cases such as loss of Alimony
  • Credit card or personal loan debt
  • Elective medical procedures, expenses or denied health insurance claims
  • Insurance premiums or items covered by insurance policies
  • Routine automobile/home repair or those due to deferred maintenance
  • Tuition

Supporting Documentation
Supporting documents are necessary for evaluating and determining the eligibility of the grant request. You should include all supporting documentation that verifies the event experienced. If you have questions, please contact the program by email, evolenthealth@e4erelief.org, or by telephone (833) 760-1830 (Monday through Friday, 8:00 a.m. - 8:00 p.m. Eastern Standard Time).  Examples of supporting documentation are (but not limited to): 

  • Most recent pay stub and pay stubs that reflect income prior to event for the employee and any household members 
  • Most recent federal income tax return(s) of the employee and any household members 
  • Past due bills and/or eviction notices 
  • Police or fire reports 
  • Death certificate 
  • Court documents 
  • Hotel/Lodging receipts (in the case of evacuation) 
  • Insurance claims forms 
  • Repair estimates on company letterhead 
  • Invoice from funeral home 
  • Other types of supporting documentation may be requested based on the event. 

**Note:When submitting documentation, remove or mark through any confidential information such as Social Security numbers and bank account numbers. 

The event and expenses must have occurred after the applicant's hire date and within twelve months of the eligible event's occurrence. For short-term evacuation expenses related to a catastrophic disaster, an employee must submit the request for assistance within 45 days of the event’s occurrence. Please note the below grant award maximums are for the U.S. and International employees: 

  • Disaster Short-Term/Evacuation: $1,000
  • Disaster Long-Term/Recovery: US: $1,000
  • Hardship: $1,000
  • Personal Disaster: $1,000
  • Maximum for all grants received within 12-month period: None
  • Maximum lifetime grants received: $3,000

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What Happens Next?

Once your application is received you will receive a notification confirming your application has been submitted. If additional information is necessary to move forward you will receive an email outlining what documentation our team needs. Upon receipt of all supporting documentation a grant specialist will review and make a decision regarding your request. If approved, a grant distribution will be made based on your payment preference selected in the application. Check back daily to see the progress of your application as it moves through the review process.

Need more help?

E4E Relief grant specialists want to help. For questions, please call (833) 760-1830 or email evolenthealth@e4erelief.org Monday through Friday, 8:00 a.m. - 8:00 p.m. Eastern Standard Time.